Made with FlowPaper - Flipbook Maker
June/July 2023 Volume 28 No 3R75.00 (incl VAT)Other African Countries R65.22 (excl tax) LET ME WORK! OFFICIAL VIOLATION OF THE RIGHTS OF THE UNEMPLOYED MUST END WHY ARE CUSTOMERS SO EMOTIONAL RIGHT NOW? RESPONSIBLE REGULATION OF GENERATIVE AI IS IMPERATIVE THE IMPACT OF BIG GOVERNMENT ON SOCIOECONOMIC WELFARE OPERATIONAL RESILIENCE FOR FINANCIAL SERVICES ORGANISATIONS DIVERSITY & INCLUSION - TRANSFORMATION VIA CHANGE MANAGEMENT TRAVEL & LEISURE LOLEBEZI SERONDELLA LODGEEnhance citizen engagement through a digital government Reimagine government Visit www.bcx.co.zafor more. Digital technology is the greatest opportunity for governments to enhance efficiencies. Greater value for citizens can be unlocked with the right tools, technology and partner. Additionally, important social challenges can be tackled and addressed. At BCX, we have the expertise, product and service innovation for governments to address their specific challenges in order to create exceptional service delivery. #RenewingSociety Our most important customer, is yours.BusinessBrief June/July 2023 4 PUBLISHER BusinessBrief Publishing +27 (0)11 788 0880 EDITOR & PUBLISHER James Scott james@bbrief.co.za TECHNOLOGY & GADGETS Steven Ambrose steven@strategyworx.co.za CONTRIBUTORS Please see the list of this edition’s contributors on page 102 ADMINISTRATION/ SUBSCRIPTIONS Abednico Banda admin@bbrief.co.za ADVERTISING Trevor Ormerod +27 (0)83 299 7070 trevoro@media-connect.co.za Mercia van der Merwe +27 (0)66 213 3546 mercia@sawubona.co.za Abednico Banda +27 (0)11 788 0880 nico@bbrief.co.za James Scott +27 (0)11 788 0880 james@bbrief.co.za DESIGN & LAYOUT PxL Designs PUBLISHING POLICY EDITORIAL Articles are published at the editor’s discretion, and are not linked to the payment of any consideration or to any obligation to place advertising. ADVERTORIAL Published for a consideration, this material is provided by the client and does not necessarily reflect the views of the publication. It includes profiles, features, white papers, case studies, and thought leadership pieces. SPONSORED EDITORIAL Written by an independent journalist, this material is published for a consideration, and includes profiles, features, white papers, case studies, and thought leadership pieces. Editorial contributions are welcome, but the publisher cannot accept responsibility for unsolicited material. The editor reserves the right to alter or cut copy. COPYRIGHT BusinessBrief Publishing (Pty) Ltd. All rights reserved. Requests to lift material should be made to the editor. While every effort has been made by the publisher to ensure the accuracy of the information contained herein, the publisher and its agents cannot be held responsible for any errors, or loss incurred as a result. The publisher advises that readers consult their financial and professional consultants before acting on any information. All material used has been submitted with the understanding that it is original, and the publisher accepts no responsibility for any misrepresentation in this regard. No consideration is accepted for any editorial published. Published articles are not linked to the placement of any advertising. A COMMITMENT TO PROFESSIONAL PUBLISHING The publishers of this magazine are members of the Magazine Publishers’ Association of South Africa. They have made a commitment to: •Conduct business professionally and ethically at all times. •Not misrepresent their experience or capabilities, or those of their employees and agents. •Not make misleading claims or use terms which may be misunderstood. •Treat as confidential all off-record information learned about the customer. •Publish the magazine timeously. •Open their distribution records for audit by the Audit Bureau of Circulation. THE TEAM PUBLISHER’S NOTE AAMBAG African Association of MBA Graduates CPD/E The following organisations, subject to individual requirements, have accredited BusinessBrief for purposes of CPD/E (Continuing Professional Development/ Education) AT(SA) Accounting Technicians SA Association of Chartered Certified Accountants Federation of African Professional Staffing Organisations Chartered Governance Institute of Southern Africa Chartered Institute of Management Accountants Compliance Institute Southern Africa Contact Centre Management Group Financial Planning Institute of Southern Africa Institute of Certified Bookkeepers and Accountants Institute of Credit Management of Southern Africa Institute of Directors Southern Africa Institute of Management Consultants & Master Coaches of Southern Africa Institute of People Management Public Relations Institute of Southern Africa South African Auditor & Training Certification Authority South African Board for People Practices Southern African Institute for Business Accountants South African Institute of Professional Accountants South African Institute of Tax Practitioners South African Payroll Association Southern African Society for QualityBusinessBrief June/July 2023 5 @ VIEWPOINT σ THE IMPACT OF BIG GOVERNMENT ON SOCIOECONOMIC WELFARE σ THE PROBLEM ISN’T WEALTH, BUT HOW IT’S ACCUMULATED 12 MANAGEMENT σ SUITS & SNEAKERS - REDEFINING THE ART OF BUILDING A SUCCESSFUL CAREER σ DON’T SUFFOCATE YOUR TEAM BY MICROMANAGING THEM 20 EDUCATION & TRAINING σ FUTURE-READY ORGANISATIONS - WORKPLACE LEARNING & INNOVATION σ STIPENDS - MANAGING THEIR MISMANAGEMENT 30 LEGAL σ RESPONSIBLE REGULATION OF GENERATIVE AI IS IMPERATIVE σ SUPREME COURT OF APPEAL STRIKES OUT THE MANDATORY AUDIT FIRM ROTATION RULE 34 TAX σ VAT & INDIRECT TAXES IN AFRICA σ CAN A DORMANT OR INACTIVE COMPANY CREATE A TAX LIABILITY? 46 FINANCE & EQUITY σ OPERATIONAL RESILIENCE FOR FINANCIAL SERVICES ORGANISATIONS σ ADVANCING THE ROLE OF AUDITORS IN THE MODERN ECONOMY 52 ASSETS & INVESTMENTS σ TRUST THE PROCESS - A GUIDE TO LONG-TERM INVESTING σ THE TREND TOWARDS UMBRELLA FUNDS 62 BANKING & INSURANCE σ CLAIMS - A KEY TO TURN INSURANCE INTO A VALUABLE INVESTMENT? σ EMBRACING AI IN LIFE INSURANCE CLAIMS 70 MARKETING & SELLING σ WHY ARE CUSTOMERS SO EMOTIONAL RIGHT NOW? σ CREATIVE REVOLUTION? - UNLEASHING THE POWER OF AI FOR DESIGNERS & WRITERS 76 HUMAN CAPITAL σ LET ME WORK! - OFFICIAL VIOLATION OF THE RIGHTS OF THE UNEMPLOYED MUST END σ CCMA’S NEW RULES - PROTECTING PERSONAL INFORMATION & IMPROVING EFFICIENCY 86 TECHNOLOGY σ SECURING ENTERPRISE DATA - A COMPLEX APPROACH IS REQUIRED σ CAN CHATGPT BE TRUSTED? JUST ASK IT 92 PROCESS & OPERATIONS σ SERVICES OF THE FUTURE σ SUSTAINABLE SUPPLY CHAINS - MAKES BUSINESS & ENVIRONMENTAL SENSE 98 BRIEFCASE σ ALL THE LATEST GADGETS, GIZMOS AND OFFICE MUST-HAVES 6 TRAVEL & LEISURE σ SUPERB LOCAL EXPERIENCES 8 CONTRIBUTORS σ CONSULT OUR CONTRIBUTORS DIRECTLY FOR PROFESSIONAL ADVICE 102 COVER STORY CONTENTS YOUR PLATFORM FOR THOUGHT LEADERSHIPBusinessBrief June/July 2023 6 BRIEFCASE Asus Vivobook 15 OLED Smooth and powerful, the ASUS Vivobook 15” OLED is a feature-packed laptop that offers a smooth user experience. Its standout feature is the brilliant 120 Hz1 OLED HDR2 display, which provides stunning visuals with a cinema-grade 100% DCI-P3 gamut. The laptop also includes user-friendly features like a 180° lay-flat hinge, a physical webcam shield for added privacy, and dedicated function keys to easily control the microphone. To ensure hygiene, the laptop incorporates ASUS Antimicrobial Guard Plus, which protects frequently touched surfaces. The touchpad has been enlarged and made more finger-friendly for improved usability. Under the hood, the laptop is equipped with an AMD Ryzen 7 7730U Mobile Processor and 16GB of DDR4 RAM, delivering smooth and fast performance for all tasks. Available from ASUS dealers from R17,000.00. For more information www.asus.com/laptops/for-home/vivobook/asus-vivobook-15-oled-m1505/ LG OLED 2023 C Series LG’s latest OLED TVs offer exceptional picture quality, featuring the brightest OLED panel to date. These TVs are powered by the a 9 AI Processor 4K Gen6, which delivers impressive subtlety and enhances the upscaling of lower-resolution images. Additionally, it improves the detail in dark areas of the picture and provides greater colour accuracy. Available in three sizes: 48”, 77” and 88”, these OLED TVs They have been optimised for gaming with a native 120 Hz refresh rate, ensuring smooth motion and reducing blur. Moreover, they are compatible with Nvidia Gsync and AMD FreeSync technologies, which further enhance the gaming experience. These TVs are available nationwide at LG TV Specialist stores, starting at around R36,995.00. For more information www.lg.com/za/oled-tvsBusinessBrief June/July 2023 7 BRIEFCASE OPPO Find N2 Flip 5G The OPPO N2Flip is the latest mobile design from OPPO, featuring a Flip Find N2 model. It offers a compact and portable package with a sizable internal display and a convenient external display. The 6.8” AMOLED screen has an invisible crease design, and the closed external display measures 3.26”. Powered by a powerful Mediatek Processor and ample RAM, this device delivers excellent performance. The collaboration with Hasselblad has resulted in an ultrawide 50MP camera that takes photography to new heights. Available from retailers and network operators countrywide from R28,999.00. For more information www.oppo.com/en/smartphones/series-find-n/find-n2-flip/ Microsoft Surface Pro 9 Tablet or laptop, you decide. The new Microsoft Surface Pro 9 offers a versatile choice between a tablet and a laptop. It features an evolved design from Microsoft with a nearly edge-to-edge 13” PixelSense™ touchscreen. The device includes an integrated kickstand and an HD front camera, ensuring excellent face-to-face calls. It is available with a variety of processors and memory options to suit individual needs. The Surface Slim Pen 2 provides a natural writing experience and conveniently stores and charges securely in the keyboard. Available for retailers and distributors countrywide from R26,999.00. For more information www.microsoft.com/en-za/surface/business/surface-pro-9 Fujifilm X-S20 Vlogging Camera The Fujifilm X-S20 is a lightweight and compact camera that doesn’t compromise on capabilities. With a large, easy-to-hold grip, a spacious battery, and a five-axis in-body image stabilisation system, it offers impressive features while weighing just 491g. The X-S20 is equipped with a back-illuminated “X-Trans CMOS 4” sensor, boasting a resolution of 26.1MP. It introduces a new Vlog mode and allows easy adjustment of settings via the touchscreen while recording videos. This enables the creation of movies up to 6.2K internally at 30P in 4:2:2 10-bit colour, along with 4K/60P video and 1080/240P high-speed video capabilities. Available from R23,900.00 or with an 18-55mm lens from R29,500.00. For more information https://fujifilm-x.com/global/products/cameras/x-sBusinessBrief June/July 2023 8 Set in the breath-taking, untouched wilds of the Lower Zambezi National Park in Zambia, Lolebezi is the latest property in the African Bush Camps family and will undoubtably be one of the most spectacular. S et on five hectares of protected wilderness, the lodge has been designed to make the most of the private river frontage. Waking up with the majestic Zambezi River flowing just in front of your room is a truly exceptional experience! The Lower Zambezi is a UNESCO World Heritage Site and has some of the best wildlife sightings in the world. Famous for its leopard population and elephant herds, this amazing destination is best experienced on foot with one of African Bush Camps’ experienced guides. Walking through the towering acacia forests, searching for Africa’s famous wildlife is simply one of life’s unbeatable adventures. The contemporary lodge effortlessly incorporates the luxury expected in a world-class safari camp with a modest elegance and simplicity that can only be found in the African bush. Lolebezi has four superior suites and two double family units. The lodge is fully airconditioned, with a private Plunge pool and thatched Sala on the river. TRAVEL & LEISURE Lolebezi …on the ZambeziBusinessBrief June/July 2023 9 The name Lolobezi is derived from a combination of the owners’ son’s name “Lole” and “Zambezi”, underlining the importance that is placed on family and the amazing experiences waiting to be shared. Each suite has a private plunge pool, perfect for whiling away the hot African afternoons, G&T in hand, watching the great river flow slowly past. For those looking for even more relaxation, there is an on-site spa with qualified treatment specialists, and a yoga deck. Activities include game drives, walking safaris, river cruises, fishing, and so, so much more! For the eco-conscious traveller, Lolebezi is ideal. Sustainability has been embedded into its design and the lodge is powered by off-grid solar energy. Staying at Lolebezi will have a profound effect on all who visit and is setting new standards for luxury safari travel in Africa. TRAVEL & LEISURE For more information or to book | https://serondella.co.za | reservations@serondella.co.za | +27 (0)83 337 1403 | www.yourperfectafrica.com | contactus@yourperfectafrica.com | +27 (0)10 476 0330 |Next >