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December/January 2023/24 Volume 28 No 6R75.00 (incl VAT)Other African Countries R65.22 (excl tax) WASTE GOVERNANCE CAN YOUR COST BURDEN BECOME A VALUE DRIVER? EMBRACING NET ZERO - A GLOBAL IMPERATIVE! CHIEF LEARNING OFFICER - YOUR NEXT RECRUIT? BEE POINTS & INCOME TAX - A DOUBLE DEDUCTION? FROM CRISIS TO TRANSFORMATION - THE FUTURE OF LEARNING AI & THE FUTURE OF WORK – LEGAL INSIGHTS FROM USA WRITERS & ACTORS STRIKES TRAVEL & LEISURE GHOST MOUNTAIN LODGE JW MARRIOTT MASAI MARA LODGE BusinessBrief BusinessBrief December/January 2023/24 3 VIEWPOINT σ WASTE GOVERNANCE - CAN YOUR COST BURDEN BECOME A VALUE DRIVER? σ EMBRACING NET ZERO - A GLOBAL IMPERATIVE! 12 MANAGEMENT σ A STRATEGIC RESET ON THE HORIZON FOR CEOS σ LEADING THE NEW ERA 24 EDUCATION & TRAINING σ FROM CRISIS TO TRANSFORMATION - THE FUTURE OF LEARNING σ CHIEF LEARNING OFFICER - YOUR NEXT RECRUIT? 40 LEGAL σ SURETYSHIP AGREEMENTS & GUARANTEES - DIFFERENCES & ENFORCEMENT σ AI & THE FUTURE OF WORK - LEGAL INSIGHTS FROM USA WRITERS & ACTORS STRIKES 46 TAX σ BEE POINTS & INCOME TAX - A DOUBLE DEDUCTION? σ CUSTOMS DUTY - WHAT DEFINES THE CHARACTER OF A BICYCLE? 52 FINANCE & EQUITY σ THE CASE OF THE FAT CAT FEASTING AT THE WAKE OF THE BANKRUPT MOUSE σ FORENSIC DUE DILIGENCE - AN EFFECTIVE TOOL TO COMBAT FRAUD & CORRUPTION 58 ASSETS & INVESTMENTS σ EXPORTING INTELLECTUAL PROPERTY ASSETS – EXCHANGE CONTROL IMPLICATIONS σ PRIVATE EQUITY CO-INVESTMENTS - THE HOW & WHY? 68 BANKING & INSURANCE σ INSURANCE TECH TRENDS AHEAD σ TO DIE SO THAT ANOTHER CAN LIVE! - RETHINKING INSURANCE RED TAPE 74 MARKETING & SELLING σ AI IN RETAIL - RESHAPING CUSTOMER ENGAGEMENT & EXPERIENCES σ GENERATIVE AI – ONE YEAR LATER, THE POWER & PITFALLS 80 HUMAN CAPITAL σ OPTIMISING EMPLOYEE BENEFITS FOR A MULTI-GENERATIONAL WORKFORCE σ MINDING YOUR Q’S - WORKPLACE SIGNIFICANCE OF LQ, DQ & TQ 86 TECHNOLOGY σ DEFINING & DECIPHERING AI’S COMPLEXITY σ MAXIMISING DATA INTEGRITY TO OPTIMISE GENERATIVE AI 92 PROCESS & OPERATIONS σ TOMORROW’S CITIES - TRENDS IN URBAN DEVELOPMENT σ NAVIGATING THE CONTRACT MANAGEMENT LABYRINTH 98 BRIEFCASE σ ALL THE LATEST GADGETS, GIZMOS AND OFFICE MUST-HAVES 6 TRAVEL & LEISURE σ SUPERB LOCAL EXPERIENCES 8 CONTRIBUTORS σ CONSULT OUR CONTRIBUTORS DIRECTLY FOR PROFESSIONAL ADVICE 106 COVER STORY CONTENTS YOUR PLATFORM FOR THOUGHT LEADERSHIP follow us on @bbrief14 BusinessBrief December/January 2023/24 PUBLISHER BusinessBrief Publishing +27 (0)11 788 0880 EDITOR & PUBLISHER James Scott james@bbrief.co.za TECHNOLOGY & GADGETS Steven Ambrose steven@strategyworx.co.za CONTRIBUTORS Please see the list of this edition’s contributors on page 106 ADMINISTRATION/ SUBSCRIPTIONS Abednico Banda admin@bbrief.co.za ADVERTISING Trevor Ormerod +27 (0)83 299 7070 trevoro@media-connect.co.za Mercia van der Merwe +27 (0)66 213 3546 mercia@sawubona.co.za Abednico Banda +27 (0)11 788 0880 nico@bbrief.co.za James Scott +27 (0)11 788 0880 james@bbrief.co.za DESIGN & LAYOUT PxL Designs PUBLISHING POLICY EDITORIAL Articles are published at the editor’s discretion, and are not linked to the payment of any consideration or to any obligation to place advertising. ADVERTORIAL Published for a consideration, this material is provided by the client and does not necessarily reflect the views of the publication. It includes profiles, features, white papers, case studies, and thought leadership pieces. SPONSORED EDITORIAL Written by an independent journalist, this material is published for a consideration, and includes profiles, features, white papers, case studies, and thought leadership pieces. Editorial contributions are welcome, but the publisher cannot accept responsibility for unsolicited material. The editor reserves the right to alter or cut copy. COPYRIGHT BusinessBrief Publishing (Pty) Ltd. All rights reserved. Requests to lift material should be made to the editor. While every effort has been made by the publisher to ensure the accuracy of the information contained herein, the publisher and its agents cannot be held responsible for any errors, or loss incurred as a result. The publisher advises that readers consult their financial and professional consultants before acting on any information. All material used has been submitted with the understanding that it is original, and the publisher accepts no responsibility for any misrepresentation in this regard. No consideration is accepted for any editorial published. Published articles are not linked to the placement of any advertising. A COMMITMENT TO PROFESSIONAL PUBLISHING The publishers of this magazine are members of the Magazine Publishers’ Association of South Africa. They have made a commitment to: •Conduct business professionally and ethically at all times. •Not misrepresent their experience or capabilities, or those of their employees and agents. •Not make misleading claims or use terms which may be misunderstood. •Treat as confidential all off-record information learned about the customer. •Publish the magazine timeously. •Open their distribution records for audit by the Audit Bureau of Circulation. THE TEAM PUBLISHER’S NOTE AAMBAG African Association of MBA Graduates CPD/E The following organisations, subject to individual requirements, have accredited BusinessBrief for purposes of CPD/E (Continuing Professional Development/ Education) AT(SA) Accounting Technicians SA Association of Chartered Certified Accountants Federation of African Professional Staffing Organisations Chartered Governance Institute of Southern Africa Chartered Institute of Management Accountants Compliance Institute Southern Africa Contact Centre Management Group Financial Planning Institute of Southern Africa Institute of Certified Bookkeepers and Accountants Institute of Credit Management of Southern Africa Institute of Directors Southern Africa Institute of Management Consultants & Master Coaches of Southern Africa Institute of People Management Public Relations Institute of Southern Africa South African Auditor & Training Certification Authority South African Board for People Practices Southern African Institute for Business Accountants South African Institute of Professional Accountants South African Institute of Tax Practitioners South African Payroll Association Southern African Society for Quality Do you want to market your business to over 700,000 business influencers & decision-makers daily ! Talk to MediaConnect! Personal Finance and Tax Inform Educate Empower DISCOVERCONNECTENGAGE trevoro@media-connect.co.za Utilise banner advertising & sponsored content in South Africa’s leading business newsletters & platforms to push traffic to your website We will ▄ diagnose your communication challenges & structure effective solutions ▄ work within your budget to optimise & maximise exposure ▄ tailor a one-stop-shop package to target your messages to specific markets ▄ strategically use newsletters as teasers to drive up your web traffic ▄ strengthen links between your consumers & your web presence Do you want to market your business to over 700,000 business influencers & decision-makers daily ! Talk to MediaConnect! Personal Finance and Tax Inform Educate Empower DISCOVERCONNECTENGAGE trevoro@media-connect.co.za Utilise banner advertising & sponsored content in South Africa’s leading business newsletters & platforms to push traffic to your website We will ▄ diagnose your communication challenges & structure effective solutions ▄ work within your budget to optimise & maximise exposure ▄ tailor a one-stop-shop package to target your messages to specific markets ▄ strategically use newsletters as teasers to drive up your web traffic ▄ strengthen links between your consumers & your web presence 6 BusinessBrief December/January 2023/24 BRIEFCASE Apple Watch Ultra 2 The latest Apple Watch has yet again surpassed all expectations with its ruggedness and capabilities. It now boasts of the revolutionary new S9 SiP, which allows you to use your watch without even touching the screen. Moreover, its display is the brightest ever seen on an Apple Watch. To top it all off, you can now select a case and band combination that is carbon neutral. Water resistant to 100m with an extended battery life of up to 36 hours in normal use. The precision dual-frequency GRP ensures great accuracy even in dense urban environments. Available from iStores and Apple retailers from R20,999.00. For more information www.apple.com Jabra Elite 10 Earphones The Jabra Elite 10 Earphones are the most advanced devices offered by Jabra. They feature Jabra ComfortFit technology, which is based on 62,000 ear scans to ensure absolute comfort throughout the day. With Dolby Head tracking, you can enjoy immersive sound, while the noise cancellation capabilities are 2X better than the previous generation. The earbuds come equipped with six microphones and advanced drivers, providing up to 27 hours of battery life with ANC. They are available in 5 colours, so you can choose the one that best fits your style. Available from retailers countrywide from R4,799.00. For more information www.jabra.comBusinessBrief December/January 2023/24 7 BRIEFCASE TCL C745 QLED Gaming TV Gamers, rejoice! The new TCL C745 QLED Gaming TV is here. With the latest display technologies, this TV offers excellent performance and smooth gameplay. The QLED (Quantum Dot LED) technology ensures an exceptional colour range and extreme accuracy across its 4K panel, with over 1000 NITS of brightness. The TV also features local dimming and AI-based HDR and colour modes, ensuring excellent gaming and picture quality. The TCL C745 comes equipped with Auto Low Latency Mode (ALLM), 144Hz refresh rates, and VRR with AMD FreeSync Premium Pro, all powered by TCL’s Game Master 2.0 software. Get ready to take your gaming to the next level with the TCL C745 QLED Gaming TV! Available from retailers countrywide from R14,999.00. For more information https://www.tcl.com/southafrica/en/tvs/c745 Honor X9a Smartphone Creating content has never been easier with the new Honor X9a 5G smartphone. The Honor X9A 5G phone boasts a powerful camera system, with a triple-lens setup on the back that includes a 64MP main sensor, an 8 MP ultra-wide-angle lens, and a 2MP macro lens which all add up to exciting photography. The front camera also has remarkable specs with 16MP resolution and excellent low-light capabilities. The latest Android OS with full Google functionality will keep you fully connected. With 8GB of RAM and 256GB of internal storage, you’ll have plenty of space to store all your photos and videos. The phone features a high-resolution 6.67-inch screen and superior construction, making it an all-around winner. Available from networks and retailers countrywide from R10,999.00 with attractive bundles. For more information https://www.hihonor.com/za/ 8 BusinessBrief December/January 2023/24 Located alongside the River Talek and offering panoramic views of the expansive Masai Mara National Reserve, the lodge offers guests a distinctive vantage point for exploring this remarkable wilderness. E xhilarating guided game drives allow guests to observe the “Big Five” that Masai Mara is home to. Between June and September, the reserve hosts the annual great wildebeest migration, which sees more than 10 million animals travel from the Serengeti in neighbouring Tanzania. The lodge boasts 20 private tents, providing a tranquil retreat for guests to recharge. Each tent features terraces overlooking River Talek, a vital water source and habitat for numerous wildlife species. The Fig Tree Lounge offers panoramic views of the surrounding plains from the indoor and outdoor bar. It serves refreshing cocktails and mocktails infused with seasonal ingredients from the lodge’s garden. Sarabi Restaurant takes guests on a nourishing epicurean experience guided by JW Garden ingredients and local culinary heritage. Guests can enter the reserve with the lodge’s guides to enjoy a freshly prepared ‘Bush Breakfast’ TRAVEL & LEISURE JW Marriott Masai Mara Lodge …a luxurious haven in the heart of the wildernessBusinessBrief December/January 2023/24 9 or dinner while sipping sundowners and soaking in the breathtaking savannah vistas. The lodge offers exclusive-use team building and conference facilities with all the necessary equipment to host a successful event where mindfulness and business meet in a unique safari setting. Capturing the essence of rejuvenation, the Spa by JW emulates the serenity of the reserve and offers tailored experiences and signature treatments which blend locally inspired techniques and therapies. Waste reduction and recycling practices are integrated into daily operations. A water treatment plant provides recycled and sanitized water, while food waste is composted on-site. Water troughs scattered around the lodge quench the thirst of the local community’s livestock throughout the day. Situated just a 25-minute drive from the Sekenani gate and Keekorok Airstrip, JW Marriott Masai Mara Lodge offers both convenience and accessibility for visitors. TRAVEL & LEISURE For more information or to book | www.marriott.com/en-us/hotels/nbomj-jw-marriott-masai-mara-lodge | +25 479 722 2999 |Next >