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April/May 2025 Volume 30 No 2R78.00 (incl VAT)Other African Countries R67.83 (excl tax) ESG PERFORMANCE INDICATORSESG PERFORMANCE INDICATORS MSM VS QM - WHAT’S THE DIFFERENCE?MSM VS QM - WHAT’S THE DIFFERENCE? SHOULD WHISTLEBLOWERS BE REWARDED?SHOULD WHISTLEBLOWERS BE REWARDED? OBSOLETE FOREX CONTROLS MUST BE REVOKEDOBSOLETE FOREX CONTROLS MUST BE REVOKED FAMILY BUSINESS - GROWTH AND SUSTAINABILITYFAMILY BUSINESS - GROWTH AND SUSTAINABILITY ESG PERFORMANCE INDICATORSESG PERFORMANCE INDICATORS MSM VS QM - WHAT’S THE DIFFERENCE?MSM VS QM - WHAT’S THE DIFFERENCE? SHOULD WHISTLEBLOWERS BE REWARDED?SHOULD WHISTLEBLOWERS BE REWARDED? OBSOLETE FOREX CONTROLS MUST BE REVOKEDOBSOLETE FOREX CONTROLS MUST BE REVOKED FAMILY BUSINESS - GROWTH AND SUSTAINABILITYFAMILY BUSINESS - GROWTH AND SUSTAINABILITY TRAVEL & LEISURETRAVEL & LEISURE WILDERNESS CHITABEWILDERNESS CHITABE WILDERNESS TUBU TREE WILDERNESS TUBU TREE AND LITTLE TUBUAND LITTLE TUBU TRAVEL & LEISURETRAVEL & LEISURE WILDERNESS CHITABEWILDERNESS CHITABE WILDERNESS TUBU TREE WILDERNESS TUBU TREE AND LITTLE TUBUAND LITTLE TUBU BusinessBusinessBBriefriefBusinessBusinessBBriefrief KING VKING VKING VKING V THE NEXT CHAPTER FORTHE NEXT CHAPTER FOR GOOD CORPORATE GOOD CORPORATE GOVERNANCEGOVERNANCE THE NEXT CHAPTER FORTHE NEXT CHAPTER FOR GOOD CORPORATE GOOD CORPORATE GOVERNANCEGOVERNANCE2 April/May 2025April/May 2025 Legacy systems slow growth, fragment data, and drain productivity. Whether you’re new to ERP or looking to make your current system competitive in this rapidly evolving manufacturing landscape, there’s never been a more critical time for modernization. SYSPRO ERP isn’t just a technology upgrade — it’s a future-proof growth enabler. Isn’t it time you gained the agility, integration, and efficiency you need to thrive in today’s competitive market? Scan this QR Code to download the Frost & Sullivan white paper and say Yes to next. OUTG OWN Your Current Manufacturing Software? Copyright © 2025 SYSPRO. All rights reserved. All brand and product names are trademarks or registered trademarks of their respective holders. 736871 OSFF MATTERS THAT MATTER...MATTERS THAT MATTER...April/May 2025April/May 2025 3 Legacy systems slow growth, fragment data, and drain productivity. Whether you’re new to ERP or looking to make your current system competitive in this rapidly evolving manufacturing landscape, there’s never been a more critical time for modernization. SYSPRO ERP isn’t just a technology upgrade — it’s a future-proof growth enabler. Isn’t it time you gained the agility, integration, and efficiency you need to thrive in today’s competitive market? Scan this QR Code to download the Frost & Sullivan white paper and say Yes to next. OUTG OWN Your Current Manufacturing Software? Copyright © 2025 SYSPRO. All rights reserved. All brand and product names are trademarks or registered trademarks of their respective holders. 736871 OSFF BRIEFCASE σ THE LATEST GADGETS, GIZMOS & MUST-HAVES 6 TRAVEL & LEISURE σ SUPERB LOCAL EXPERIENCES & GETAWAYS 8 CONTRIBUTORS σ CONSULT OUR CONTRIBUTORS DIRECTLY FOR PROFESSIONAL ADVICE 96 CONTENTSCONTENTS MATTERS THAT MATTER...MATTERS THAT MATTER... VIEWPOINT σ MONARCHY, MONEY AND THE MEDIA σ AFRICANS FOR AFRICA - A POWERHOUSE OF POSSIBILITIES 12 MANAGEMENT σ KING V - THE NEXT CHAPTER FOR GOOD CORPORATE GOVERNANCE σ FAMILY BUSINESS - GROWTH AND SUSTAINABILITY 20 EDUCATION & TRAINING σ EDUCATING TODAY FOR TOMORROW σ GEN Z AND AFRICA’S DIGITAL FUTURE 30 LEGAL σ SHOULD WHISTLEBLOWERS BE REWARDED? σ DESIGN REGISTRATIONS - CAN A RELEASE DATE BE CLAIMED POST-GRANT? 38 TAX σ ARE RAISING FEES SIMILAR TO INTEREST? σ ELECTRONIC SERVICES - ARE THE NEW VAT EXCLUSION REGULATIONS FLAWED? 46 FINANCE & EQUITY σ ESG PERFORMANCE INDICATORS σ OBSOLETE FOREX CONTROLS MUST BE REVOKED 50 ASSETS & INVESTMENTS σ LEVERS FOR PORTFOLIO VALUE CREATION σ FOREIGN PENSIONS - SECURE AND EFFICIENT OFFSHORE WEALTH PLANNING 62 BANKING & INSURANCE σ KIDNAP AND RANSOM INSURANCE - RANSOM, RISK AND REPUTATION σ AGENTIC AI - SMARTER, RISKIER BANKING? 66 MARKETING & SELLING σ AI IS CHANGING SEARCH - AND ELEVATING REPUTATION PR σ CONSUMER GOODS - DIGITAL DISRUPTION IS UNLOCKING OPPORTUNITIES 72 HUMAN CAPITAL σ WORKFORCE RESILIENCE IN TOUGH TIMES σ QUIET FIRING - THE LEGALITY AND ETHICS OF STEALTHY DISMISSAL 78 TECHNOLOGY σ QR CODE TRAPS - HOW TO QUASH QUISHING THREATS σ WHY HUMAN CODERS STILL MATTER 84 PROCESS & OPERATIONS σ HOW TECH IS DRIVING COMPLIANCE FOR MANUFACTURERS σ MSM VS QM - WHAT’S THE DIFFERENCE? 88 COVER STORYCOVER STORYCOVER STORYCOVER STORY4 April/May 2025April/May 2025 PUBLISHING POLICYPUBLISHING POLICY EDITORIAL Articles are published at the editor’s discretion, and are not linked to the payment of any consideration or to any obligation to place advertising. ADVERTORIAL Published for a consideration, this material is provided by the client and does not necessarily reflect the views of the publication. It includes profiles, features, white papers, case studies, and thought leadership pieces. SPONSORED EDITORIAL Written by an independent journalist, this material is published for a consideration, and includes profiles, features, white papers, case studies, and thought leadership pieces. Editorial contributions are welcome, but the publisher cannot accept responsibility for unsolicited material. The editor reserves the right to alter or cut copy. COPYRIGHT BusinessBrief Publishing (Pty) Ltd. All rights reserved. Requests to lift material should be made to the editor. While every effort has been made by the publisher to ensure the accuracy of the information contained herein, the publisher and its agents cannot be held responsible for any errors, or loss incurred as a result. The publisher advises that readers consult their financial and professional consultants before acting on any information. All material used has been submitted with the understanding that it is original, and the publisher accepts no responsibility for any misrepresentation in this regard. No consideration is accepted for any editorial published. Published articles are not linked to the placement of any advertising. A COMMITMENT TO PROFESSIONAL PUBLISHING The publishers of this magazine are members of the Magazine Publishers’ Association of South Africa. They have made a commitment to: • • Conduct business professionally and ethically at all times. • • Not misrepresent their experience or capabilities, or those of their employees and agents. • • Not make misleading claims or use terms which may be misunderstood. • • Treat as confidential all off-record information learned about the customer. • • Publish the magazine timeously. • • Open their distribution records for audit by the Audit Bureau of Circulation. PUBLISHER BusinessBrief Publishing +27 (0)11 788 0880 EDITOR & PUBLISHER James Scott TECHNOLOGY & GADGETS Steven Ambrose CONTRIBUTORS Please see the list of this edition’s contributors on page 96 ADMINISTRATION/ SUBSCRIPTIONS Abednico Banda ADVERTISING Trevor Ormerod +27 (0)83 299 7070 Laetitia Eksteen +27 (0)82 738 3765 laetitia@biz-connect.co.za Abednico Banda +27 (0)11 788 0880 James Scott +27 (0)11 788 0880 DESIGN & LAYOUT PxL Designs THE TEAMTHE TEAM PUBLISHER’S NOTE CPD/ECPD/E The following organisations, subject to individual requirements, have accredited BusinessBrief for purposes of CPD/E (Continuing Professional Development/Education) AT(SA) Accounting Technicians SA Association of Chartered Certified Accountants Federation of African Professional Staffing Organisations Chartered Governance Institute of Southern Africa Chartered Institute of Management Accountants Compliance Institute Southern Africa Contact Centre Management Group Financial Planning Institute of Southern Africa Institute of Certified Bookkeepers and Accountants Institute of Credit Management of Southern Africa Institute of Directors Southern Africa Institute of Management Consultants & Master Coaches of Southern Africa Institute of People Management Public Relations Institute of Southern Africa South African Auditor & Training Certification Authority South African Board for People Practices Southern African Institute for Business Accountants South African Institute of Professional Accountants South African Institute of Tax Practitioners South African Payroll Association Southern African Society for Quality WHAT MATTERS...WHAT MATTERS...April/May 2025April/May 2025 5 WHAT MATTERS...WHAT MATTERS...6 April/May 2025April/May 2025 BRIEFCASE Apple MacBook Air 13-inch (M4) Recently launched, the 2025 MacBook Air with the M4 chip offers stellar performance, a slim design and exceptional battery life at a lower price than previous models. It features high performance with no noise due to a fanless design. The device provides faster performance, longer battery life, and a comfortable keyboard. A new 12MP Centre Stage camera makes video conferencing easy and high- resolution. The new USB-C ports have been upgraded to Thunderbolt 4, enabling two external monitors simultaneously. Available from Apple stores and dealers nationwide from R22,499.00. For more information www.apple.com/za Jabra Evolve2 65 Wireless Headset A lightweight headset with superior noise cancellation and 37-hour battery life, it is tailored for businesspeople in open-plan offices or on calls during travel. It is built for comfort and ease of use, with a simple boom Mic and a comfortable fit that allows extended use. A supplied USB dongle ensures seamless connectivity. Available online from R3,699.00. For more information www.jabra.com April/May 2025April/May 2025 7 BRIEFCASE Samsung Odyssey OLED G8 (Monitor) This 32-inch 4K OLED monitor features a 240Hz refresh rate, HD 3440 x 1440 resolution and a glare-free coating. It is ideal for gaming professionals in bright offices or hybrid setups. Its USB-C port with 65W power delivery supports laptop charging, enhancing mobility. Fast refresh rate and access to streaming services via the gaming Hub make it perfect for designers or analysts needing a high-performance display solution. Available online and from Samsung dealers from R25,999.00. For more information www.samsung.com/za/monitors/gaming/ Dell XPS 13 9350 CoPilot+ PC Updated with Intel Lunar Lake processors, this 13.4-inch laptop offers up to 19 hours of battery life and weighs under 1.2kg. It has a bright 3K OLED screen and hard drive options up to 2 TB. CoPilot+ ready and high quality from the 1080 FHD 2MP webcam, with an optional 5G, it’s a game-changer for execs facing load-shedding or working remotely. Its compact, premium build slips easily into a briefcase for all-day productivity. Available from Dell dealers countrywide from R43,000.00. For more information www.dellonline.co.za 8 April/May 2025April/May 2025 In August last year, Wilderness unveiled the newly transformed Tubu Tree and Little Tubu camps. Now, more than six months on, they stand as a testament to the timeless allure of the Okavango Delta. Located on the expansive Hunda Island, and nestled deep within Botswana’s wildlife-rich Jao Reserve, these camps seamlessly fuse luxury and sustainability. Designed in collaboration with local artisans, the décor incorporates natural elements like live-edge wood and handcrafted baskets, reflecting the rich textures and colours of Botswana’s landscapes. Like all of Wilderness’ properties, sustainability remains at the forefront, with both camps operating entirely on solar power and using recycled materials for construction. At Tubu Tree, eight elegantly appointed tented suites, including a family unit, mirror the island’s natural palette and create an immersive experience in the wild. And for those looking for an even more exclusive experience, Little Tubu offers a more intimate retreat with just three spacious tents perched high in the spreading canopy . Here, guests enjoy panoramic views of a seasonal riverbed from private decks and outdoor showers, perfect for families and small groups travelling together. TRAVEL & LEISUREApril/May 2025April/May 2025 9 Wilderness Tubu Tree and Little Tubu Wilderness Tubu Tree and Little Tubu Real. Raw. Wilderness.Real. Raw. Wilderness. Offering a safari experience that goes beyond the typical game drive, guests are invited to explore this diverse ecosystem through guided safaris, mokoro rides, and boat excursions, offering encounters with iconic species such as leopards, lions, and the elusive Pel’s fishing-owl. Whether indulging in sundowners at Tubu Tree’s treetop bar or discovering nocturnal rarities on an exhilarating night game drive, each moment at Tubu Tree and Little Tubu promises an unforgettable experience of the Delta. Far beyond their luxurious accommodations and safari activities, Tubu Tree and Little Tubu play a vital role in conservation efforts within the Jao Reserve. Through meticulous wildlife monitoring and supporting of community programmes, the camps contribute to the preservation of the Delta’s biodiversity and cultural heritage. As Cathy Kays, Co-owner of Jao Reserve, aptly summarises, “Our vision was to create wilderness sanctuaries that celebrate the Delta’s abundant biodiversity, rooted in sustainability and respect for this pristine wilderness”.◼ ◼ For more information or to book | www.wildernessdestinations.com | enquiry@wildernessdestinations.com | +27 (0)11 257 5000 | TRAVEL & LEISURENext >