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BusinessBrief ADAPTING TO GEOPOLITICAL INSTABILITY OPERATIONAL RESILIENCE October/November 2026 Volume 31 No 5R82.00 (incl VAT)Other African Countries R71.30 (excl tax) TRAVEL & LEISURE THE ROYAL LIVINGSTONE VICTORIA FALLS RIVER LODGE Is Your ERP Recall-Ready? F&B ERP Readiness Checklist: the compliance gaps most legacy ERPs are missing.October/November 2026 3 BRIEFCASE σ THE LATEST GADGETS, GIZMOS & MUST-HAVES 6 TRAVEL & LEISURE σ SUPERB LOCAL EXPERIENCES & GETAWAYS 8 CONTRIBUTORS σ CONSULT OUR CONTRIBUTORS DIRECTLY FOR PROFESSIONAL ADVICE 102 CONTENTS VIEWPOINT σ EXPROPRIATION AND LAND REFORM – ADVANCING FOOD SECURITY? σ CHARLIE KIRK ASSASSINATION – THE POLITICS OF POLARISATION? 12 MANAGEMENT σ OPERATIONAL RESILIENCE – ADAPTING TO GEOPOLITICAL INSTABILITY σ ADVISORY BOARDS TO ADVISORY PANELS – IT IS MORE THAN SEMANTICS 16 EDUCATION & TRAINING σ EDUCATING FOR COMPLEXITY – FOUNDATIONS FOR LIFELONG SKILLS σ TRAINING FOR EMPLOYMENT – QUALIFICATIONS MUST LEAD TO JOBS 32 LEGAL σ AI LEGAL ADVICE – DEMOCRATISING ACCESS TO JUSTICE σ COMPETITION COMMISSION GUIDELINES – SMALLER MERGERS REMAIN ON THE RADAR 38 TAX σ FINANCING FEES – SCA CLARIFIES WHEN TAX DEDUCTIBLE σ EXPORT VAT – VENDOR ZERO-RATING MISCONCEPTIONS 48 FINANCE & EQUITY σ FRAUD RISK – WHY WHO YOU TRUST IS NOT A CONTROL σ HUMAN AUDITORS – INDISPENSABLE IN THE AGE OF AI 54 ASSETS & INVESTMENTS σ EXIT PLANNING – BUILDING STRATEGICALLY FROM DAY ONE σ OFFSHORE INVESTING – SIMPLIFYING ACCESS TO GLOBAL MARKETS 62 BANKING & INSURANCE σ TRADE CREDIT INSURANCE – PROTECTING YOUR BALANCE SHEET FROM BAD DEBT σ DIGITAL BANKING – WHY AN APP IS NO LONGER ENOUGH? 68 MARKETING & SELLING σ PROFESSIONAL SERVICES MARKETING – HUMAN VISIBILITY THAT CONNECTS σ AI SEARCH – IS PR NOW A STRATEGIC IMPERATIVE? 76 HUMAN CAPITAL σ INDEPENDENT CONTRACTORS – WILL THE NEW LABOUR LAW AMENDMENTS REDEFINE THE RELATIONSHIP? σ EX THEN CX – WHY HAPPY EMPLOYEES CREATE HAPPY CUSTOMERS 84 TECHNOLOGY σ AFRICA AND AI – INNOVATION LESSONS FOR THE WORLD σ AI ECONOMICS – THE COST, CAPABILITY AND ROI? 90 PROCESS & OPERATIONS σ ALWAYS ON – THE OFF-TIME COST OF 24/7 AVAILABILITY σ INDUSTRIAL AUTOMATION – MACHINES OPTIMISE, HUMANS DECIDE 96 MATTERS TO KNOW COVER STORY4 October/November 2026 PUBLISHING POLICY EDITORIAL Articles are published at the editor’s discretion, independently of any payment or advertising commitment. ADVERTORIAL Paid content supplied by clients, including profiles, features, white papers, case studies and thought leadership articles. The views expressed do not necessarily reflect those of the publication. SPONSORED EDITORIAL Paid content written by an independent journalist, including profiles, features, white papers, case studies and thought leadership articles. Editorial contributions are welcome. However, the publisher accepts no responsibility for unsolicited material. The editor reserves the right to edit or shorten submissions. COPYRIGHT & DISCLAIMER © BusinessBrief Publishing (Pty) Ltd. All rights reserved. Permission to reproduce material must be obtained from the editor. While every effort is made to ensure accuracy, the publisher and its agents accept no responsibility for errors, omissions or resulting losses. Readers should seek appropriate professional advice before acting on published information. Contributors submit material on the understanding that it is original. The publisher accepts no responsibility for misrepresentation in this regard. AI IMAGERY & TRANSPARENCY BusinessBrief uses AI-generated illustrations to enhance editorial content. These images are conceptual and do not necessarily depict actual people, places or events. Supplied author photographs may be digitally enhanced to improve clarity and resolution or remove backgrounds, without altering distinguishing physical features. Our use of imagery reflects our commitment to authenticity, transparency and editorial integrity. A COMMITMENT TO PROFESSIONAL PUBLISHING The publishers of this magazine are members of the Magazine Publishers’ Association of South Africa and are committed to: ■ Conducting business professionally and ethically. ■ Accurately representing their experience, capabilities and those of their employees and agents. ■ Avoiding misleading claims or ambiguous terminology. ■ Respecting the confidentiality of off-record customer information. ■ Publishing the magazine timeously. ■ Making distribution records available for audit by the Audit Bureau of Circulations. PUBLISHER BusinessBrief Publishing +27 (0)11 788 0880 EDITOR & PUBLISHER James Scott james@bbrief.co.za TECHNOLOGY & GADGETS Steven Ambrose steven@strategyworx.co.za CONTRIBUTORS Please see the list of this edition’s contributors on page 102 ADMINISTRATION/ SUBSCRIPTIONS Dr Abednico Banda admin@bbrief.co.za ADVERTISING Trevor Ormerod +27 (0)83 299 7070 t revor@ormedia.co.za Laetitia Stone +27 (0)82 738 3765 laetitia@ormedia.co.za Dr Abednico Banda +27 (0)11 788 0880 nico@bbrief.co.za James Scott +27 (0)11 788 0880 james@bbrief.co.za DESIGN & LAYOUT PxL Designs THE TEAM PUBLISHER’S NOTE CPD/E The following organisations, subject to individual requirements, have accredited BusinessBrief for purposes of CPD/E (Continuing Professional Development/ Education) AT(SA) Accounting Technicians SA Association of Chartered Certified Accountants Federation of African Professional Staffing Organisations Chartered Governance Institute of Southern Africa Chartered Institute of Management Accountants Compliance Institute Southern Africa Contact Centre Management Group Financial Planning Institute of Southern Africa Institute of Certified Bookkeepers and Accountants Institute of Credit Management of Southern Africa Institute of Directors Southern Africa Institute of Management Consultants & Master Coaches of Southern Africa Institute of People Management Public Relations Institute of Southern Africa South African Auditor & Training Certification Authority South African Board for People Practices Southern African Institute for Business Accountants South African Institute of Professional Accountants South African Institute of Tax Practitioners South African Payroll Association Southern African Society for Quality THESE FACTS MATTER3 rd PHILIPS SERIES 5500 R450 Coffee Hamper PLUS FREE COFFEE for a year Fully Automatic Espresso Machine with a 2 nd MEDITERRANEAN CRUISE for 2 7 Day 1 st Brand New PLUS JETOUR T2 R1 500 worth of fuel per month for a year brought to you by reach for a dream Draw date: 7 December 2026 | Society Lottery Scheme is registered with National Lotteries Commission (NLC. 00025/41) | T&Cs apply www.dreamraffle.co.za6 October/November 2026 BRIEFCASE Jabra Evolve3 85 The Jabra Evolve3 85 is a new professional headset built for hybrid work, with AI ClearVoice call quality, adaptive noise cancellation and all-day battery life. Lighter than typical consumer headphones and certified for Microsoft Teams, it is designed for executives who spend hours on calls and need reliable audio in offices, airports and home workspaces. Available now in South Africa from business IT retailers at approximately R9,999.00. For more information www.jabra.com Samsung Galaxy Watch9 The Galaxy Watch9 is Samsung’s latest everyday smartwatch, with a bright AMOLED display, improved battery life and AI-driven insights on sleep, heart health, activity and recovery. Its slim professional design and smart notifications help executives manage wellbeing and stay connected without constantly checking a phone. Available now in South Africa from approximately R7,999.00. For more information www.samsung.com/zaOctober/November 2026 7 BRIEFCASE Ray-Ban Meta Gen 3 Smart Glasses Ray-Ban Meta Gen 3 glasses combine familiar frames with open-ear audio, Meta AI voice control and hands-free capture. For executives they support discreet calls, live translations and note-taking on the move while looking like ordinary sunglasses rather than a headset. Available now in South Africa from specialist retailers from approximately R14,999.00. For more information www.meta.com HONOR Magic V6 The HONOR Magic V6 is a slim flagship foldable with a large inner display for documents, presentations and split- screen work, plus an AI Meeting Agent that records and summarises discussions. A 6,660mAh battery and compatibility with Apple devices make it a practical all-in-one tool for executives who want tablet-class productivity without carrying a second device. Available now in South Africa from R39,999.00. For more information www.honor.com Apple iPhone 18 Pro The iPhone 18 Pro is Apple’s latest professional flagship, with the A20 Pro chip, stronger sustained performance and improved battery life for long workdays. Apple Intelligence, a refined camera system and first-wave South African availability make it a natural upgrade for executives who live in email, calls, documents and travel. Available now in South Africa from the iStore and authorised retailers from R28,799.00. For more information www.apple.com/za8 October/November 2026 It’s rare to find a place where a world-famous natural wonder connects so easily with a luxury safari. Victoria Falls River Lodge in Zimbabwe does just that, sitting right on the banks of the Zambezi River inside Zambezi National Park. V ictoria Falls River Lodge is family-owned and opened in 2012 as the first private game lodge in Zambezi National Park. Since then, it has expanded from a riverside retreat into a range of luxury accommodations. The location is hard to match. Zambezi National Park covers about 56,000 hectares and is home to elephants, buffalo, lions, leopards, giraffes, zebras, sable, kudu, waterbuck, and hundreds of bird species. Still, Victoria Falls town and Mosi-oa-Tunya, or “The Smoke that Thunders,” are easy to reach. The lodge blends the feel of a classic tented safari with modern five-star comfort. The roomy canvas-and-thatch suites have private decks and plunge pools, king-size beds, freestanding tubs, and both indoor and outdoor showers. Glass, wood, and other natural materials help the interiors stay Victoria Falls River Lodge - Zimbabwe safari meets the Zambezi TRAVEL & LEISUREOctober/November 2026 9 connected to the outdoors while keeping things comfortable. There’s more to do than visit the Falls - game drives in the national park, sunrise or sunset cruises on the Zambezi, watching birds, fishing and walking safaris are all on offer. Of course, you must experience a guided tour of Victoria Falls to complete your stay. One of the best things about the lodge is how easily these experiences come together. You might spend the morning exploring the Falls, head out for a game drive in the afternoon, and then enjoy sundowners on the Zambezi while hippos surface nearby. If you want to experience Victoria Falls without losing touch with the wild surroundings, Victoria Falls River Lodge is a great choice. Here, you get the Falls, the river, wildlife, and relaxed luxury all in one perfect spot. For more information or to book | https://victoriafallsriverlodge.com | reservations@zambezicrescent.com | +27 (0)87 021 0737 | TRAVEL & LEISURENext >